LAST UPDATED: March 2025

Overview

Cavnue LLC provides SMS and MMS messaging services to support real-time communications between traffic management centers, road work crews, and other authorized personnel. Our messaging services facilitate operational updates, incident notifications, and system alerts to ensure smooth coordination and response. By opting into our messaging services, you agree to receive messages as outlined in this policy.

How You Opt-In

You may opt-in to receive messages from Cavnue through the following methods: During Service Onboarding – Providing your phone number as part of an integration or operational workflow agreement. Explicit Consent – Acknowledging and agreeing to receive messages via an online form, contract, or customer agreement. Operational Necessity – Providing your phone number for essential service-related notifications, subject to prior consent.

Types of Messages

You May Receive By opting in, you may receive messages related to: Traffic & Incident Alerts – Notifications related to road conditions, closures, detours, and incidents. Work Crew Coordination – Updates about scheduled or emergency road work, shift changes, and assignments. System & Service Notifications – Alerts regarding cloud-to-cloud integrations, system maintenance, and service status. Emergency Broadcasts – Critical alerts for immediate attention related to traffic safety and infrastructure operations. We do not send marketing messages without explicit consent.

Opting Out

You can opt out of receiving messages at any time by: Replying STOP to any SMS message received. Contacting our support team at [support@cavnue.com] to request removal. Updating your messaging preferences within your organization's Cavnue platform settings. After opting out, you may receive a final confirmation message. No further messages will be sent unless you opt in again.

Message & Data Rates

Message and data rates may apply depending on your carrier and plan. Contact your mobile provider for more details.

Privacy & Data Handling

Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not share or sell your phone number to third parties. Messages are used strictly for operational purposes.

Support & Contact

For any questions regarding this Messaging Policy or assistance with messaging preferences, contact us: support@cavnue.com